About
From first conversation to a running system
A straightforward process with a clear scope, agreed before any work begins.
Four steps, agreed in writing
- 1.
Discovery call
A 30-minute conversation about your business and where the hours go. We tell you which system, if any, would pay back first.
- 2.
Written scope
Which systems we will build, which tools they connect to, what you will see, and how success is measured. Agreed in writing before any work starts.
- 3.
Build and launch
We build the systems, connect them to your tools, test them with you and switch them on. Where a system runs continuously, you get a login to your portal.
- 4.
Run and improve
We monitor, maintain and improve the systems on a monthly retainer, and review results with you every month.
Ready for step one?
The discovery call is free and takes 30 minutes.
After launch
What the monthly retainer covers
- Monitoring of every system we run for you.
- Maintenance, including fixing connections when a provider changes something.
- Improvements based on what the results show.
- A monthly review of results with you.
Common questions
Questions about working with us
Do we need any technical knowledge?
No. We handle the technical side and explain everything in plain English. You need to know your own business, which you already do.
What happens when one of our tools changes?
Connections are monitored, and fixing them when a provider changes something is part of the monthly retainer, not an extra.
Can we stop after the first system?
Yes. You can start with one system and add others once the first has proved itself. Notice terms are set out in your agreement.